Merkle is hiring a
DevOps Engineer

United States 🇺🇸

Full-time, Remote

$94K - $152K / Year

CI/CD 🔁Load Balancing ⚖️Terraform 🛠️Software Development 💻
Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

Job Description

We are looking for an accomplished DevOps Engineer to join our growing team. You will play an important part in bridging the gap between development and operations, ensuring the smooth delivery and high availability of our applications. You will also contribute to our Site Reliability Engineering (SRE) efforts, focusing on proactive measures to improve system reliability. You will report to the Architect. This is a remote role.


  • DevOps:
    • Develop automated build, test, and deployment pipelines (CI/CD)
    • Manage and configure infrastructure using Infrastructure as Code (IaC) tools like Terraform or Ansible
    • Collaborate with developers to refine the software delivery process
    • Monitor and troubleshoot infrastructure and application issues
    • Identify opportunities for automation and continuous improvement
  • SRE:
    • Participate in incident response and resolution processes
    • Analyze system logs and metrics to identify potential problems
    • Develop and implement tools and scripts to automate monitoring and alerting
    • Design and implement solutions to improve system reliability and scalability
    • Stay up-to-date on the latest SRE practices and methodologies


  • 3+ years of experience in a DevOps or related role
  • Experience with Linux systems administration
  • Experience with scripting languages (Bash, Python)
  • Proficient in CI/CD tools (Jenkins, GitLab CI/CD)
  • Experience with IaC tools (Terraform, Ansible)
  • Experience with containerization technologies (Docker, Kubernetes)
  • Familiarity with cloud platforms (AWS, Azure, GCP)
  • Understanding of monitoring and alerting tools (Prometheus, Grafana)

Additional Information

The anticipated salary range for this position is $94,000-$152,375. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit

#LI-Remote #LI-RL1

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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