Zoom is hiring a
Site Reliability Engineer

Site Reliability Engineer - Workvivo

What You Can Expect

As a Site Reliability Engineer, you will run the production environment by monitoring availability and taking a holistic view of system health. You will build software and systems to manage platform infrastructure and applications. Your work will help improve reliability, quality, and time-to-market of our suite of software solutions. As a member of this team, you will participate in some on call support.

About The Team

The Workvivo Infrastructure team is a successful, fast-paced engineering team supporting the delivery of high quality features. The ideal candidate enjoys a challenge and will share our passion for delivering great software.

Responsibilities

• Measuring and optimizing system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Providing primary operational support and engineering for multiple large-scale distributed software applications
• Gathering and analyzing metrics from operating systems as well as applications to assist in performance tuning and fault-finding
• Partnering with development teams to improve services through testing and release procedures
• Participating in system design consulting, platform management, and capacity planning
• Creating sustainable systems and services through automation and uplifts

What We’re Looking For

• 5+ years professional SRE experience
• Experience with AWS cloud services such as ECS, Cloudformation, Lambda, Terraform, and Elasticbeanstalk
• Experience working with hosted web applications/SaaS
• Work collaboratively in a team and participate in infrastructure and process discussions and planning
• Take ownership and responsibility for mission critical tasks
• Program (structured and OOP) using one or more high-level languages, such as Python, PHP, Node.JS, Go, and JavaScript
• Identify problems, performance bottlenecks, and areas for improvement

Minimum Salary Range or On Target Earnings: $94,600.00 - Maximum: $218,700.00

In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date: 08/19/24

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.